Privacy Policy
Last updated: July 7, 2026
Hiwa AI only collects data that is necessary to respond to inquiries and provide our customized B2B AI integration services. This policy outlines our commitments under GDPR.
Data Controller
Publisher: Hiwa AI
Contact: info@hiwaai.com
Categories of Data Collected
When using our inquiry/partnership form, we collect:
- Identity Details: First name, last name.
- Contact Info: Email address, phone number.
- Company Details: Company name, area of interest (AI integration, intelligent agents, analytics dashboards).
- Message details: Context provided in the description of your business needs.
Purposes & Legal Grounds
We process your data based on precontractual requirements or legitimate interests for:
- Reviewing and answering your technical requirements inquiries.
- Providing custom commercial proposals and scheduling architectural consultations.
- Maintaining safety and optimal operation of the Hiwa AI corporate site.
Data Retention
- Form inquiries: Retained up to 3 years following the last communication activity.
- Cookies and technical logs: Retained up to 12 months.
Recipients & Subprocessors
Your details are strictly confidential and never sold to third-party brokers. We host files with premium partners:
- Infrastructure Host: OVHcloud (servers situated inside the European Union).
- Database: Secure custom PostgreSQL setup.
Your Rights
Under GDPR, you have the right to access, rectify, request erasure, or object to processing. To exercise these rights, email: info@hiwaai.com.